Terms of service

Welcome to UrbanJewelHub. These Terms of Service establish the conditions under which you may access our website, browse our products, place orders, and communicate with our business.

Our store offers coffee filters and teapots intended to support everyday coffee preparation and tea enjoyment. We aim to make the online shopping process straightforward by providing product information, clear checkout details, and customer support.

By accessing or purchasing from https://www.urbanjewelhub.website/, you agree to these Terms, together with any applicable policies referenced here. If you do not agree, please discontinue use of the website.

3.1 Business Identity

The website is operated by:

Legal Business Name: CRM ACQUISITION CO. Business Address: 125 NE 119TH STREET, NORTH MIAMI, FL 33161, United States Website: https://www.urbanjewelhub.website/ Customer Service Email: [email protected]

References to “UrbanJewelHub,” “we,” “us,” or “our” in these Terms refer to the business operating the website, as applicable.

3.2 Eligibility and Lawful Use

By using the website, you represent that you may lawfully enter into the transaction you are undertaking and that the information you provide is accurate to the best of your knowledge.

You agree not to use the website to:

  • Engage in fraudulent purchases or payment activity.

  • Submit false, misleading, or unauthorized information.

  • Interfere with website security or normal operation.

  • Attempt to access restricted systems or other users' information.

  • Upload malicious code or conduct activities that disrupt the service.

  • Violate applicable laws or the rights of others.

We may take reasonable measures to investigate suspected misuse, protect our systems, or restrict activity where justified by security, legal, or operational concerns.

3.3 Product Descriptions and Availability

UrbanJewelHub makes reasonable efforts to describe products accurately. Listings may include information about product type, dimensions, materials, included components, care instructions, and intended use when that information is available.

Please review the details provided on each product page before ordering.

Because screen settings, lighting, and photographic conditions vary, the appearance of a product may differ slightly from the images displayed online. Such differences do not excuse a material mismatch between a product and its stated description.

Product availability may change, and we cannot guarantee that every item will remain in stock at all times.

3.4 Intended Use and Product Care

Coffee filters and teapots may differ in construction, capacity, materials, and cleaning requirements.

Customers should follow the care instructions supplied with the specific product. Do not assume that a teapot is suitable for stovetop heating, microwave use, dishwasher cleaning, or sudden temperature changes unless the product information expressly confirms that use.

Use coffee filters only with compatible equipment and in accordance with the relevant product instructions. Do not use a product that is cracked, broken, or otherwise unsafe.

When handling hot beverages or hot vessels, exercise appropriate caution to reduce the risk of burns or spills.

Nothing in this section excludes any legal responsibility that cannot lawfully be excluded.

3.5 Pricing, Taxes, and Checkout

Prices and applicable charges will be presented through the product listing and checkout process.

Before submitting an order, please review:

  • Product selection and quantity.

  • Shipping address.

  • Applicable shipping charges.

  • Taxes or other charges disclosed at checkout.

  • Total amount payable.

Orders totaling less than $10.00 are subject to a $5.99 shipping fee under our stated shipping arrangement. Qualifying orders receive free shipping.

If an obvious pricing, listing, or technical error occurs, we may need to investigate and correct it. If an order is affected, we will take reasonable steps to communicate with the customer and provide an appropriate solution consistent with applicable law.

3.6 Order Submission and Acceptance

Submitting an order constitutes an offer to purchase the selected products under the terms presented at checkout.

An automated order confirmation acknowledges receipt of your order but does not necessarily establish final acceptance if further verification is reasonably required.

We reserve the right to reject or cancel an order when there is a legitimate reason, such as suspected fraud, payment authorization failure, inventory unavailability, or a material listing error. If payment has already been collected for an order that we cancel, we will arrange an appropriate refund.

3.7 Payment Authorization

You agree to provide current and accurate billing information and to use a payment method you are authorized to use.

Payment transactions may be processed by third-party providers. Their processing terms and security procedures may apply to the payment portion of your purchase.

We do not guarantee the availability of every payment method at all times. If a transaction is declined or cannot be verified, the order may not be processed until the issue is resolved.

3.8 Shipping and Delivery

Shipping fees, processing estimates, delivery estimates, and tracking arrangements are explained in our Shipping Policy.

Delivery estimates are not guaranteed arrival dates unless expressly stated otherwise. Carrier disruptions, severe weather, inaccurate addresses, and other circumstances may affect delivery.

Customers are responsible for entering a complete and accurate shipping address. If an order cannot be delivered because of an address error, please contact us promptly so we can assess available options.

3.9 Returns, Refunds, and Cancellations

Our Return and Refund Policy describes the eligibility conditions, request process, return shipping arrangements, and refund procedures that apply to purchases from UrbanJewelHub.

Customers should review that policy before purchasing.

Where an order has not yet entered fulfillment, we will make reasonable efforts to accommodate cancellation requests. Once a package has shipped, the return process may be necessary.

Nothing in these Terms overrides applicable legal rights concerning defective, misdescribed, or incorrectly supplied merchandise.

3.10 Intellectual Property

Unless otherwise indicated, website content—including original text, design elements, graphics, logos, photographs, and product descriptions—is owned by or used with authorization by the relevant rights holder.

You may view and use the website for personal, lawful shopping purposes. You may not reproduce, distribute, commercially exploit, or modify protected content without appropriate permission, except where permitted by law.

The names and trademarks of third parties remain the property of their respective owners.

3.11 Reviews and Customer Submissions

If the website permits reviews, comments, or other submissions, you are responsible for ensuring that your contributions are lawful, accurate to the best of your knowledge, and respectful of others.

You must not submit content that is fraudulent, defamatory, infringing, threatening, or otherwise unlawful.

Where you submit content through a feature that permits publication, you grant us permission to use, display, reproduce, or format that content as reasonably necessary to operate and promote the relevant website feature, subject to applicable law and any stated privacy commitments.

We may moderate or remove submissions that violate these Terms or applicable law.

3.12 Third-Party Services

Some website functions may rely on independent providers, such as payment processors, shipping carriers, hosting services, and analytics providers.

Those services may be subject to separate terms. We are not responsible for every independent action or interruption of a third-party service, but this does not excuse any obligation that applicable law imposes on us.

3.13 Website Availability

We aim to keep the website accessible and functional. However, maintenance, technical failures, updates, or events beyond our reasonable control may cause temporary interruptions.

We may modify, suspend, or discontinue website features when reasonably necessary for security, maintenance, or business operations, subject to applicable legal obligations.

3.14 Limitation of Liability

To the extent permitted by applicable law, UrbanJewelHub will not be liable for indirect, incidental, special, or consequential losses arising from use of the website when those losses are not otherwise legally recoverable.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, legally non-waivable consumer rights, or any other liability that cannot lawfully be limited.

Any limitation applies only to the extent permitted by the law governing the relevant claim.

3.15 Indemnification

To the extent permitted by law, you agree to be responsible for losses or reasonable costs arising directly from your unlawful misuse of the website, violation of these Terms, or infringement of another party's rights.

This provision does not require you to indemnify us for losses caused by our own unlawful conduct or for obligations that cannot legally be transferred to a customer.

3.16 Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules, except where another law must apply.

The parties should first attempt to resolve a dispute through good-faith communication. Customers may contact [email protected] with a description of the issue and relevant order details.

If a dispute cannot be resolved informally, it may be brought before a court with appropriate jurisdiction, subject to applicable law and any mandatory consumer protections.

3.17 Changes to These Terms

We may revise these Terms to reflect changes in products, website functionality, business practices, or legal requirements.

The revised Terms will be posted on this page with an updated effective date. Continued use after changes take effect constitutes acceptance only to the extent permitted by law.

3.18 Contact Information

Questions concerning these Terms may be directed to:

CRM ACQUISITION CO. 125 NE 119TH STREET NORTH MIAMI, FL 33161, United States Email: [email protected]